pitch.top - Transform Your Resume Into a Website

Your privacy is important to us. This Privacy Policy explains how Pitch.top, a service operated by [Company Name] SAS ("we," "us," or "our"), a company registered in France, collects, uses, discloses, and protects your information when you use our Service. This policy is compliant with the EU General Data Protection Regulation (GDPR) and French data protection laws.

1. Data Controller

For the purposes of applicable data protection laws, [Company Name] SAS, registered at [Address], France, is the data controller of your personal information. Our Data Protection Officer can be contacted at: dpo@pitch.top.

2. Information We Collect

We collect various types of information in connection with the Service, including:

2.1. Personal Data

This includes information that can be used to identify you directly or indirectly. We collect personal data when you:

Create an account: Your name, email address, and password.
Upload a resume: Information contained within your resume, such as your full name, contact details (phone number, address, links to professional profiles), work history, education, skills, and any other personal details you choose to include. This data is processed to generate your personal website.
Subscribe to a plan: Billing information (e.g., credit card details, billing address) which is processed by our third-party payment processor (Stripe) and not stored directly on our servers.
Contact support: Any information you provide in your communications with us.

2.2. Non-Personal Information

This includes information that cannot be used to identify you, such as:

Usage data (e.g., pages visited, time spent on pages, features used).
Device information (e.g., browser type, operating system, IP address).
Aggregated and anonymized data derived from your use of the Service.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: Processing necessary for the performance of our contract with you (e.g., providing the Service).
Legitimate Interests: Processing necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms (e.g., improving our services).
Legal Obligation: Processing necessary to comply with a legal obligation.
Consent: Processing based on your specific and informed consent (e.g., marketing communications).

4. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our Service.
To process your resume and generate your personal website.
To process transactions and manage your subscriptions.
To send you transactional emails (e.g., account verification, password reset, subscription confirmations).
To respond to your comments, questions, and support requests.
To improve our Service, develop new features, and understand how users interact with our platform.
To monitor and analyze usage and trends to improve your experience.
To detect, prevent, and address technical issues or fraudulent activities.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

When your data is no longer needed, we will securely delete or anonymize it. You may request deletion of your personal data at any time (see Your Data Protection Rights).

6. How We Share Your Information

We do not sell your personal data to third parties. We may share your information in the following circumstances:

With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, email delivery, hosting, analytics). These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

7. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. Specifically, our servers are located in the European Union, but we may use service providers located in other countries.

Whenever we transfer your personal data outside of the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as using Standard Contractual Clauses approved by the European Commission or relying on adequacy decisions.

8. Data Storage and Security

We store your data, including personal data from your resume, on secure servers located in the European Union. We implement appropriate technical and organizational measures designed to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

For more details on how we store and manage your data, please refer to our dedicated Data Policy.

9. Your Data Protection Rights

Under GDPR and French data protection laws, you have the following rights:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at privacy@pitch.top. We will respond to your request within one month. You also have the right to lodge a complaint with the French Data Protection Authority (CNIL) if you believe that we have violated your data protection rights.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

For more information about the cookies we use, please see our Cookie Policy.

11. Children's Privacy

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide a more prominent notice or obtain your consent when required by law.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@pitch.top
Postal Address: [Company Address], France
Data Protection Officer: dpo@pitch.top

Last Updated: June 10, 2023